Product Status Messages¶
Product Status Messages (/do/admin/productmessages) lets administrators customize the two pre-filled Outlook email bodies offered on a product's monitoring page (e.g. /do/monitoring/summary/GENFO/06) — Products Delay and Products Resumed — used to notify recipients that a product's dissemination is delayed, or that it has resumed.
The two messages¶
| Message | Purpose |
|---|---|
| Products Delay | Pre-fills the email opened from the Products Delay button, used when a product's dissemination is running late. |
| Products Resumed | Pre-fills the email opened from the Products Resumed button, used once dissemination has caught up. |
Each is stored in the database (so it survives upgrades and can be customized per site without a code change) and, when left empty or unchanged from the built-in default, falls back to that default text automatically — there is nothing to "reset": just clear the field and save.
Grouped vs. Ungrouped variants¶
Each of the two messages above actually has two variants, selected automatically depending on the page the notification is sent from:
- Ungrouped — used on a regular, single-cycle product page (e.g.
/do/monitoring/summary/GENFO/06). Supports the{{CYCLE}}placeholder (a single cycle/time, e.g.06). - Grouped — used instead on a product's merged, all-cycles page (
/do/monitoring/summary/{product}, no cycle in the URL) — i.e. a product with "Group all cycles/times into one page" enabled. Supports{{CYCLES}}(every cycle currently shown, e.g.00-03,06-07,12) instead of a single{{CYCLE}}.
The admin page shows an Ungrouped/Grouped toggle above each message's text area to switch between the two bodies being edited; both are saved together when you click Save Messages.
Placeholders¶
| Placeholder | Replaced with |
|---|---|
{{PRODUCT}} | The product currently being viewed (e.g. GENFO). |
{{CYCLE}} | The single cycle/time currently being viewed (e.g. 06). Empty on a grouped page, which has no single cycle. |
{{CYCLES}} | Every cycle/time currently shown (e.g. 00-03,06-07,12 on a grouped page). On a regular, single-cycle page this is the same single value as {{CYCLE}}. |
{{DESCRIPTION}} | The description(s) configured under Product Descriptions for the current product — a plain text if only one type applies, a bullet list (one line per type) when several types shown on the page each resolve to a different description, or an empty string if none has been configured. |
The <<...>> markers in the built-in default text highlight wording that should be edited before sending — they have no special meaning to the system, they're just a visual convention.
Cycle List Formatting¶
By default, the {{CYCLES}} placeholder compacts a long list of cycles into ranges for readability, e.g.:
Uncheck "Automatically compact grouped cycle lists in the {{CYCLES}} placeholder" (in the Cycle List Formatting card) to always show the complete, uncompacted list instead.